Contact information

Ferry customer support

Ferry Merchandising LLC operates and supports this store.

Email: hello@ferrymerch.com
Phone: (401) 206-5332
Business mailing address: Ferry Merchandising LLC, 1 Canal Street, Apartment 424, Boston, Massachusetts 02114, United States

Email is the fastest support channel. The phone line is not monitored for live support. For order help, include the order number, the email address used for the order, a description of the issue, relevant tracking information, and clear photos for damaged, defective, misprinted, or incorrect items.

Ferry aims to acknowledge customer messages by the next business day but does not promise a fixed resolution time. Resolution timing can depend on carrier and fulfillment-provider review.

Merchandise programs featured for partner businesses are managed and supported by Ferry Merchandising LLC. The featured restaurant, bar, venue, hospitality business, or destination is not responsible for routine merchandise order support, production, shipping, replacements, or refunds.